Lencioni spoke in the second session. He struggled with his presentation but his content, if you could navigate it, was solid. Here are some of my notes:
The three signs of a miserable job:
- Anonymity. People cannot be fulfilled in their work if they are not known. All human beings need to be understood and appreciated for their unique qualities by someone in a position of authority.
- Irrelevance. Everyone needs to know that their job matters to someone. Without seeing a connection between the work and the satisfaction of another person or group of people, an employee simply will not find lasting fulfillment.
- Immeasurement. Employees need to be able to gauge their progress and level of contribution for themselves. They cannot be fulfilled in their work if their success depends on the opinions or whims of another person.
He also said that when we manage somebody we are ministering to them. Management is ministry.
I try to put this information in the context of volunteers. I think all three signs apply to volunteer staff as well as paid staff. Your thoughts?
3 comments:
I agree, being appreciated is so powerful. I'm gifted in art. It is not me who paints but God working through me! But my body is there doing work for Him. I could leave my gifts at home,but my desire is for working for Him in what I do best! Appeciation makes me want to do it more. As a Kidstuf volunteer, Jessica thanks me all the time, I want to do things for her!
Jess is the bess..t.
and Sue, thanks for all you do at NPCC.
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